I will never forget the morning I read the headline about a two-year-old’s death. Hours later, we learned it was our neighbor, Darisabel Baez.

Her death revealed a hard truth. The problems that break our hearts are complex, shaped by many intersecting factors, and they resist simple solutions.

If we hope to lead well, we must learn to sit in that complexity and listen to those closest to the pain.

Leaders today are expected to speak into almost everything. A headline breaks, a crisis unfolds, and the question comes quickly: Are you going to say something?

But not every moment is yours. And if you don’t decide what deserves your voice, the world will make that decision for you.